Frequently Asked Questions
Everything you need to know about your NXTRND gear and orders.
How long does shipping take for my sports gear?
Standard shipping typically takes 3-5 business days within the continental US. We also offer expedited shipping options at checkout for athletes who need their equipment before game day.
What is your return policy for worn equipment?
For hygiene and safety reasons, we only accept returns on items that are in their original packaging, unused, and unworn. You have 30 days from the date of delivery to initiate a return.
Do your mouthguards come with a dental warranty?
Yes, select NXTRND mouthguards include a limited dental warranty. Please refer to the specific product packaging or the 'Warranty' section on our site to register your product and view coverage details.
How do I know which size to order?
Each product page features a detailed 'Size Guide' button. We recommend measuring according to those instructions to ensure a secure, performance-ready fit for your specific sport.
Can I cancel or modify my order after it's placed?
We process orders quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.
Do you offer team discounts for bulk orders?
Absolutely. We offer tiered pricing for teams, schools, and organizations looking to outfit their roster. Please visit our 'Team Sales' page to request a custom quote.